Welcome to the LubyG Support Center

This is the Support Center for clients of 'LubyG' / 'PAontheweb LLC', which oprerates multiple websites and directories in various states under the name 'LetUsBeYourGuide'. We are located in Elizabethtown, PA.

Every support request is assigned a unique ticket number that allows you to track the responses online. For your reference we provide a history of all your support requests. However, attachments are periodically deleted.

A valid email address is required. Your web address, username and password should be provided if known. If you have lost your username or password, most of our website systems are set up to re-set them using your email address as a verifier. This does not include your cpanel access which is highly regulated. All changes to cpanel and FTP access must go through level 3 administrators.

Please Note:

Unless there is a 'Server' issue, please refer to our hourly prices. Read More



Open A New Ticket

Note: If your site has been Disabled you need to use an Email such is Comcast, Gmail, Hotmail etc. and which is NOT associated with Your Disabled Site.

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.



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